Owners of used cars in New York have reason to celebrate; repair shops in your home city generally provide customers with fair quotes for auto repair. In a recent study by AutoMD.com, titled Advocacy for Repair Shop Fairness, researchers ranked New York City as the 20th best large U.S. city for auto repair.
To conduct the research, AutoMD.com had mystery shoppers stop by over 600 maintenance shops in the 50 largest U.S. cities and request a quote on a typical auto repair job – a front brake pad replacement for a 2004 Ford Focus. The top 50 list was calculated based on each city’s average repair affordability, price disparity between shops in the same city and general shop integrity.
New York City ranked 16th in repair affordability, 32nd in price disparity and 19th in shop integrity.
“Doing your research is critical to getting a fair shake at the repair shop,” said AutoMD President Shane Evangelist. “Fortunately, car owners now have access to online tools so they can compare local repair shops, establish a local market repair invoice price and make sure that they get a fair deal.”
Overall, Memphis topped AutoMD’s list, while Chicago was ranked dead last.